Hospitality Consulting

  • Restaurant Consulting

  • Hotel Consulting

  • Cafe Consulting

  • Menu/Food Consulting

  • Setting New Standards in Hospitality

At Matt Black, we are passionate about setting new standards in the hospitality industry. We help clients encapsulate the 5-star quality that is the hallmark of ultimate hospitality. The hospitality industry’s brand thrives heavily on creating great experiences – something customers have been missing out on lately because there are so many subpar hospitality businesses and organizations delivering shoddy services and eroding the image of hospitality.

Matt Black shows hospitality businesses how to deliver world class products and services by introducing them to best practices and standards. With our help and our knowledge capital, businesses can know and deliver on expected outcomes.

  • Collaborations That Work

As professional hospitality consultants, Matt Black and his team of expert staff works with owners and managers of businesses in hospitality by identifying their need areas and proffering solutions that can creatively set them apart. We can provide consulting, advisory services, training, strategy, creative implementation and support in the areas of Staffing, Facility Upgrade, Business Development, Operational Planning and Menu Development

We ensure that solutions and ideas are fully integrated into the business and that the integration process is closely managed and monitored to ensure a smooth and seamless transition – one that is least disruptive to business operations

A Method to Our Approach

Matt Black has an innovative and revolutionary hands-on approach to hospitality consulting. We help our clients conceptualize ideas that can significantly expand their market share and increase their bottom-line and show them best ways to drive business growth, business survival and expansion, business profitability, brand credibility, business sustainability and business marketability. We bring years of industry experience, market intelligence and strategic business acumen to the table on every project. From facility upgrade to menu development and design aesthetics, we know what it takes to transform any hospitality business and take it from back seat to front burner. We provide experiential consulting and our clients can leverage on our years of expertise to drive or increase their brand competitiveness within their local markets.

 

BUSINESS AREAS WE TAKE CARE OF

  • Business Planning & Business Mapping
  • Menu Engineering & Menu Development
  • Brand Development & Brand Management
  • System Development & Process Implementation
  • Staffing Support (Recruitment, Assessment & Training)
  • Facility Design
  • Equipment Selection
  • Financial Planning & Financial Management
  • Concept Design & Implementation

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